We at 1STOPlighting want to make a commitment to our customers by providing a LIFETIME WARRANTY on products from our top brands. This is an exclusive offered from 1STOPlighting and is not something provided by the manufacturer. You won't find this offer from other retailers. 1STOPlighting is not only committed to providing the best customer service, but also to offering the best incentives to make your shopping experience the best possible. Please find the list of included brands below.
To request a warranty replacement, please contact our Customer Service team by email: sales@1StopLighting.com or toll free by phone: 1-866-203-5392 x 3.
Brand Participation Dates:
Access Lighting: started 3/1/2012
Bailey Street: started 9/28/2012
Besa Lighting: started 4/1/2008
Craftmade: started 2/9/2011
Crystorama: started 1/29/2013
ET2: started 6/8/2010
ELK: started 9/26/2008
Ellington Fans: started 11/6/2012
Fanimation: started 2/15/2012
Fredrick Ramond: started 1/22/2013
Gutter Dog: started 02/27/2013
Hanover Lantern: started 1/1/2010
Hinkley Lighting: started 1/22/2013
Holkotter: started 2/25/2011
Hubbardton Forge: started 8/23/2010
James R. Moder: started 10/1/2012
Jeremiah Lighting: started 11/6/2012
Justice Design: started 7/27/2011
Kichler Lighting: started 2/1/2012
Maxim Lighting: started 1/25/2013
Monte Carlo Fans: started 1/9/2014
Murray Feiss Lighting: started 1/9/2014
Progress Lighting: started 1/4/2012
Sea Gull Lighting: started 1/30/2013
Uttermost: started 9/15/2011
Varaluz: started 6/7/2012
WAC Lighting: stated 6/1/2012
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The Lifetime Warranty applies only to the brands participating in this special warranty.
The lifetime warranty applies to all fixtures purchased on or after the specified date for each manufacturer. 1STOPlighting will not honor any claim for improperly installed fixture(s) or when modifications outside the manufacturer's warranty have been made. No charge backs or charges for labor or materials will be honored. The lifetime warranty does not apply on orders over $5,000.
The warranty applies against all defects in workmanship, assembly and materials used in the products and also against leaks and rust to the fixture. We will repair or replace, at our sole discretion, any products that fail to operate due to a defect, excluding the free replacement of glasses which have become damaged due to mishandling, improper installation or use, or resulting from extreme acts of nature or the free replacement of lamps which may have been provided with certain fixtures. Finish fading on outdoor lighting fixtures due to environmental factors are excluded from this offer.
For warranty claims or further questions regarding 1STOPlighting's warranty policy, contact firstname.lastname@example.org